I won't offer too much until you can perceive it properly, that way it doesn't feel so... hopeless.

( please understand she'd rather not put him in that position, and is rather pleased with him washing his hand instead. personal hygiene normally raises a person's spirit when they take care of it, and so she assists by walking over to grab a few cloths so he can dry his hands. )

From my understanding... and from what I've witnessed, he uses his abilities to take the passengers places to put them through games.

( she sounds unsure about the term "games", but that's probably how it's seen to the captain. )

Pocket dimensions, alternate realities, world's that exist outside of the norm... that's where he happens to trap us. No one comes here willingly.